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Purchase and Sale Policy

  1. Introduction
    This policy outlines the terms and conditions of purchases made between Genlogin and its customers. It applies exclusively to this website and the related applications within the Genlogin ecosystem.
  2. Agreement to Purchase
    By opting to buy a product or service from Genlogin, customers agree to enter into a binding purchase and sale transaction. Customers are encouraged to thoroughly understand the product or service before making a purchase, as we offer a free trial version for most of our offerings. This will help ensure that the product or service meets your needs.
  3. Pricing and Payments
    The products or services beyond our free offerings require full payment according to the predefined pricing packages available on our website. Prices are calculated in either Vietnamese dong (VND) or U.S. dollars (USD). It is the customer's responsibility to ensure the correctness of their purchase, as we do not take responsibility for mistaken purchases or lack of prior product knowledge.
  4. Security of Payment Information
    We are committed to the strict confidentiality of our customers' payment information. We assure that this information will not be shared with any individuals, organizations, or third parties, except in cases where it is necessary to fulfill specific customer requests or comply with legal obligations.
  5. Payment Difficulties
    In case of any issues or difficulties during the payment process, customers are advised to contact us immediately for timely resolution. Our support team is dedicated to providing assistance and resolving any payment-related concerns promptly.

By engaging in any purchase with Genlogin, customers acknowledge and agree to these terms and conditions. We strive to ensure a secure and transparent purchasing process for all our users.

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